Refund Policy

We offer a 3-day return policy only in the case of a broken or damaged watch.

To be eligible for a return, you must record a clear unboxing video from start to finish (without any cuts).

Returns will not be accepted without an unboxing video as proof.

Once verified, we will arrange for a replacement or refund as per your preference.

We want you to be completely satisfied with your purchase.

1. Return Eligibility

• Products must be returned within 3 days of delivery.

• Items must be unused, in original packaging, and with tags intact.

2. Non-Returnable Items

• Used products

• Personalized items

• Final sale items

3. Refund Process

Once the returned item is inspected and approved, the refund will be processed to your original payment method within 3–7 business days.

4. Return Shipping

Customers are responsible for return shipping unless the item was damaged or incorrect.